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Have an inquiry, feedback, or need assistance with a creator campaign or order? Reach out to our dedicated support team.
MarketMyIdea
Audience Distribution & Influencer Marketing Marketplace
Official Support Desk
Active orders, campaign briefs, cancellations, and creator payouts
Tip for Faster Resolution: Please include your Order ID or registered account email when contacting support.
Support Hours
Committed service response and dispute review standards
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Customer Support & Escalation Framework
Submit your inquiry using the form above or email us at contact@marketmyidea.online. An acknowledgment and ticket reference will be provided.
Our support team reviews campaign briefs, order chat records, submission links, or payment records to address your question within 24–48 business hours.
If an issue remains unresolved, escalate directly to Grievance Officer Amit Kumar Sharma under our statutory Grievance Redressal Policy.